Senior Infrastructure Engineer

Bungie is seeking a Sr. Infrastructure Engineer with experience in a variety of network and system technologies to join our fast-paced industry-leading team. Are you passionate about networking, infrastructure, and solving complex problems? Do you enjoy working within high-performance production environments? Then join our Bungie LiveOps Team and help to empower the teams creating our world class games!

As an Sr. Infrastructure Engineer at Bungie, you will design, implement, and support technology solutions for our studio and datacenter operations, global partner integrations and customer-facing production systems. You will work with our internal business partners to support the strategy of our networking and infrastructure platforms across Bungie. You will work with a team of highly experienced engineers and architects to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and have the communication skills to work with and influence technical and non-technical people alike.

RESPONSIBILITIES

• Manage network hardware including switches, routers, and firewalls (Juniper, PaloAlto)

• Administer and maintain VMware virtualization environments and configure and manage virtual networking components

• Support customer-facing datacenter infrastructure and compute

• Troubleshoot and resolve complex network and infrastructure issues, and work with support on escalations

• Assist with ongoing training for our IT Support team and cross training for LiveOps team members

• Research, selection, planning, and implementation of new technologies to support scaling of solutions to meet business needs

• Collaborate with InfoSec teams to ensure infrastructure and designs align with security requirements

• Develop tools and scripts to assist with routine maintenance tasks

• Support for all related products and triage any issues that come up

• Create and update technical documentation, including network diagrams, policies, and procedures

• Provide after-hours escalation assistance as the highest escalation point for sub-discipline related issues

REQUIRED SKILLS

• Experience in datacenter and live production best practices

• Experience working in live high availability customer facing production environments

• Networking and compute at scale, experience with management, security best practices, automation and tooling, performance tuning, and hardware troubleshooting

• Managing, participating, and collaborating in complex projects with multiple team members, many stakeholders and department or team leads.

• Understanding of virtualized environments in VMware

• Technical proficiency in most of these areas and products: network troubleshooting, OSPF, IPSEC, BGP, VRRP, VXLan, iSCSI, RAID

• Working knowledge of core Internet protocols and services (e.g., IP, TCP, UDP, NTP, DNS, HTTP, SMTP, SSH, SMB, NFS, syslog) required

• Ability to work independently to solve challenging problems and provide recommendations in a timely manner

• Ability to design and engineer environments at scale, including redundancy planning, network connectivity design, performance troubleshooting

NICE-TO-HAVE SKILLS

• Experience with AWS administration and configuration protocols and services (Organizations, IAM, SSO, AWS Networking, EC2)

• Working knowledge and experience with configuration\automation tools (Ansible, Chef, Salt, etc)

• Experience in designing and engineering storage environments at scale

• Experience with Active Directory and related protocols (e.g. Kerberos, LDAP, NTP, Samba, etc.)

Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly).

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future.

In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$141,000 - $167,000 USD

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that members of certain underrepresented groups are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees who are located outside of a Bungie approved state will need to establish residency in an approved state within 45 days of their start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion.