Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Join the award-winning team that created God of WarSony Santa Monica Studio is looking for QA Leads to support our internal projects on the PS5 platform. The QA Lead is responsible for the facilitation of direct development team support, operational title gameplay test planning, execution, advancement, organization, coverage, execution and communication for their assigned projects. The general purpose of this job is to provide a technically proficient, dedicated resource that is completely focused on the direct operational oversight of all internal and external title QA operational testing services for their assigned project(s), to provide effective test support, efficient test execution and accurate test results to development and production teams. This role also includes the facilitation of internal production for QA, as well as leadership of our external partnerships with our SIE and 3rd party vendor support services related to testing. An in-depth comprehension of the Santa Monica Studio development pipeline, tools, development team structure, workflows and production mindset are foundational to this role. Attention to detail is a critical requirement of the role, as is a highly communicative, amicable, adaptable, growth-minded and mature demeanor in supporting the development team.We value those that have a mindset of OWNERSHIP, diligence in their CRAFTSMANSHIP, a commitment to PARTNERSHIP and humility in their LEADERSHIP. In turn, we will work alongside you to craft an environment that empowers and equips you with the freedom to create better, the autonomy to think better, the opportunity to grow better and the feedback to choose to “Be Better”.ResponsibilitiesThe effective planning, administration, execution and communication of QA Master Test Plans and the effective incorporation of them into the software development processThe administration and communication of all QA related project data and associated risks for all assigned projectsThe operational training, development, and delegation to assigned Assistant Leads, Sr Test Analysts and TestersThe managing of developer support requests and efficiently balancing them with our day-to-day test servicesThe balancing of tactical day to day responsibilities with the need to advance, refine and implement new QA processes and systems to further drive test service effectiveness, efficiency, accuracy and overall valueThe consistent modeling of all core SMS values in support of the SMS Mission and VisionThe consistent modeling of all core SMS QA expectations and job profile competenciesThe learning and in depth understanding of the development team structure, discipline workflows and discipline rolesThe learning and in depth understanding of the SMS software development cycle and core development toolsThe facilitation of communication and QA support directly with the production and development teamsOwnership of the development, tasking and execution of all operational testing for assigned projectsOwnership over managing of project databases for assigned titlesPartnering with assigned Assistant Leads regarding establishing an efficient relationship with clear areas of responsibility between them that is aligned with the SMS QA Team ExpectationsPartnering with the production and development team in supporting and collaborating work across disciplines to help effectively drive the project to completionPartnering with QA Sr Managing Producer, in the operational performance management of assigned Assistant Leads, Sr Test Analysts and TestersRequirements Responsible, strong work ethic, self-motivated and pro-activeMinimum of 3 years in Senior Test Analyst or equivalent position in development integrated roleSuccessfully shipped at least 2 AAA titles on current generation console platforms and/or PCSuccessfully completed certification and application of ISQTB® Foundation and Intermediate Level CTALDemonstrated knowledge of Software Development LifecycleDemonstrated knowledge of build authoring pipeline, processes, and systemsDemonstrated ability to thrive in a high pressure, high workload environment balancing multiple responsibilitiesDemonstrated knowledge of test case design well as advanced QA/QC methodsDemonstrated knowledge of QA and game development systems, tools, and database utilizationDemonstrated knowledge and experience with advanced testing and automation methodsDemonstrated knowledge and experience with Maya, Jenkins, Perforce and other common software development toolsDemonstrated knowledge and experience authoring wiki in confluence content for technical and non-technical audienceDemonstrated knowledge and experience with 3rd party test and support services remote managementDemonstrated knowledge of all current PlayStation development and retail hardwareDemonstrated knowledge of all current PlayStation platform SDK’s and debug toolsDemonstrated knowledge of TestFlo®, TestRail®, or equivalent test management softwareDemonstrated knowledge of Jenkins or equivalent automation testing tools and languagesDemonstrated experience leading, coaching and mentoring staff, both technically and behaviorallyDemonstrated knowledge of and maturity in emotional intelligenceExceptional organizational skillsExceptional written and verbal communication skillsExcellent critical analysis and problem-solving skillsExcellent gameplay skills and multi-genre experiencePassion for video gamesPreferred ExperienceBS Cognitive Science, Computer Science, Communications, BA in Project Management, Business Intelligence, or QA related fieldSuccessfully completed, certification and application of SQE Mastering Test Design Foundation LevelDemonstrated knowledge of PlayStation Studios QA Operations processes, systems and workflowsSuccessful completion, certification and application of ISQTB® Advanced Level CTALSuccessful completion, certification and application of PMI® CAPM®Demonstrated knowledge of SMS game development applicable programming and scripting languages, such as Dart, Java, JavaScript, C, C#, C++, and PythonExpertise in and familiarity with Agile techniques, including Kanban and SCRUMExpertise in QA/QC analyticsExpertise in remote team managementPlease refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$52.07 - $78.13 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.