Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.About the role:

As a Technical Developer Connections Manager on the Developer Connections team, you’ll play a key role in supporting and empowering our creator community. You’ll lead high-priority creator escalations, collaborate closely with product and engineering teams during platform incidents, and develop internal tools and automation to streamline support workflows and increase team efficiency. Your expertise in performance optimization will be critical to delivering solutions to our developers. With a deep knowledge of Roblox Studio and its creator ecosystem, you'll also foster strong, collaborative relationships with developers across the platform.

You will:

Respond to and manage creator emergency escalations including weekend and holiday coverage, with time off and a flexible work schedule to ensure emergencies are covered.

Collaborate with engineering and product teams to resolve real-time creator issues and platform incidents.

Contribute technical expertise to help identify and resolve performance bottlenecks in games and experiences.

Automate support workflows using Python scripts to streamline tasks like ticket triage, tagging, and escalation.

Build integrations between ticketing and internal platforms (e.g., Jira, Zendesk, Salesforce, Discord) to ensure seamless data flow and response coordination.

Engage with the creator community to provide support, guidance, and technical insight.

Manage communication between Roblox staff and creators.

You have:

3+ years of experience in game development.

Bachelor's degree in a technical discipline (or equivalent experience).

Experience developing on Roblox and/or other creation platforms.

In-depth understanding of Roblox and the Roblox creator community.

Solid knowledge of the technical aspects of Roblox Studio.

Proven expertise in performance optimization, debugging, and profiling for games or interactive experiences.

Strong scripting skills in Python and Lua.

Familiarity with Roblox Studio tools and workflows.

Motivated by teamwork and naturally fosters collaboration.

Strong verbal and written communication skills.

Demonstrates patience, empathy, and a consistently positive attitude.

Proactive and self-directed, able to define and manage personal workflows.

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.